Grievance redressal

Anyone can pay to put a message on this board, so there has to be a clear way to complain about one. This page is that route, and it is also how we meet our obligations as an intermediary under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

What you can report

• Content that breaches our Content policy.
• Content about you that you believe is defamatory, private or impersonating.
• Content infringing your copyright or trade mark.
• How we have handled your personal data.

What to include

• A link to the post.
• What is wrong with it, in your words.
• How to reach you.
• If it concerns you personally, enough for us to confirm that.

What happens next

• Within 36 hours we acknowledge your complaint and act on anything clearly unlawful.
• Within 15 days we resolve it and tell you the outcome.
• Content removed for breaching the policy has its payments refunded to whoever paid — see Refunds.